It’s amazing that in a profession that values communication and connection as some of its founding values and principles, some chiropractors may have less-than-stellar communication with their teams and with practice members. Just as enhancing communication in a person’s body through chiropractic care is a chiropractor’s objective, Mango Voice has a goal and mission of simplifying and enhancing communication with people in one of their most important interactions, their healthcare. The very special guest on this episode of the Mile High Podcast is Kevin Tallman of Mango Voice. His favorite quote is “Success is going from failure to failure without losing your enthusiasm.” Winston Churchill. Kevin’s website is https://mangovoice.com.
Mango Voice is a leading cloud-based voice and text provider in the medical space. Their easy-to-use tools and robust customer support have made them a favorite of Chiropractic offices across the country. When you go with Mango you get a long list of features which include:
- Custom call routing: Route your calls based upon operating hours and after hours
- Mobile access to your business line: Mango works for you and your staff even when you are away from the office with our web based phone and mobile application
- Best-in-class support: Most people dread having to call their phone provider. Mango makes it easy with our customer support. Our amazing team is US based and our average answer rate is under 3 minutes. You won’t have to worry about blocking out two hours of your day and be transferred to eight departments to get the help you need
- Automated features: You can interact with patients with no human interaction. Are you missing calls and potential new patients because you can’t answer your phone? With Mango we can help you interact with those missed calls
Using Mango’s tools you can analyze how your team is doing with patients. This allows you to train and better equip your team to ensure you are interacting with patients how you want. Working with Mango Voice will help you get more people in the door and on tables.
On this podcast, you’ll learn:
- Skills and key strategies to up-level your office and staff communication
- How you can update your technologies to serve more people more effortlessly
- Provide a stellar customer experience
- The importance of your brand
Enjoy the podcast, learn about how to improve the communication in your office and be sure to reserve seats for yourself and your team for Mile High 11 at RiseUpToMileHigh.com before the registration investment increases on January 1st!
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